Terms and Conditions

1. Introduction

Welcome to Family Tree Flower. These Terms and Conditions govern your use of our website, products, and services. By using our site or purchasing from us, you agree to comply with these Terms and Conditions.

2. Acceptance of Terms

By accessing or using the Family Tree Flower website or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

3. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.

4. Privacy and Data Collection

4.1 Data Collection

Family Tree Flower collects personal information that you provide directly to us, such as when you place an order, create an account, or contact us. This may include your name, email address, phone number, and payment information. We do not sell your personal information to third parties.

4.2 Use of Data

The information we collect is used solely for the purposes of fulfilling orders, processing payments, improving our services, and communicating with you regarding your orders or account.

4.3 Data Protection

We implement reasonable measures to protect your data from unauthorized access and use. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.4 California Privacy Rights

California residents have the right to request information about the categories of personal data we collect, the purposes for which we use it, and to whom we disclose it. You also have the right to request deletion of your personal data, subject to certain exceptions. To exercise these rights, please contact us using the information provided below.

5. Privacy and Data Collection

5.1 Data Collection

Family Tree Flower collects personal information that you provide directly to us, such as when you place an order, create an account, or contact us. This may include your name, physical & electronic address, phone number, and payment information.

5.2 Use of Data

The information we collect is used solely for the purposes of fulfilling orders, processing payments, improving our services, and communicating with you regarding your orders or account. We do not sell or share your data with third parties for marketing purposes.

5.3 Data Protection

6. User Rights

6.1 Right to Access and Deletion

California residents may request access to the personal data we hold about them and may request deletion of their personal data. To make such a request, please contact us. We will respond to such requests within the timeframes required by law.

6.2 Do Not Track Signals

We do not currently respond to "Do Not Track" signals from your browser.

7. User Responsibilities

You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Family Tree Flower or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

9. Limitation of Liability

Family Tree Flower is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our liability for any direct damages is limited to the amount paid for the specific product or service in question.

10. Termination

We reserve the right to suspend or terminate your access to our website or services at our discretion, without notice, if you violate these Terms and Conditions or engage in any conduct that we deem inappropriate.

11. California Consumer Privacy Act (CCPA) Compliance

In addition to the provisions stated above, we comply with the California Consumer Privacy Act (CCPA), which provides California residents with certain rights regarding their personal information. For more details about your rights under the CCPA, please refer to our Privacy Policy.

12. Dispute Resolution and Governing Law

Disputes arising from these Terms and Conditions or your use of our website or services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and the arbitration shall be conducted in Los Angeles, California. These Terms and Conditions are governed by and construed in accordance with the laws of the State of California.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us.

Effective Date: 09/01/2024